Chucks smiles and laughs a little. His response to her question is simple. "Yes. When it breaks, and no one around knows how to fix it, my co-workers and I are the ones that fix it. Anything from offices to hospitals, science labs, security posts, police stations, internet servers, small businesses, big corporations, whatever it is, we get the job done."
He checks the time, and grabs his bags. The plane was starting to board. Chuck checks his pockets, grabs his coffee, and proceeds to the line where passengers are boarding.